Email Marketing for NGOs: Email marketing is a growing trend in the current business landscape. Where NGOs are slowly getting their feet on the ground. Since earlier commercial businesses have been using this marketing trend to drive sales and customer engagement efficiency. According to recent market statistics, by 2025, 86% of non-profits are utilizing email marketing strategies to achieve their mission.
In this article, we will walk through the definition of email marketing, why it matters for NGO to utilise this marketing trend, how to plan an effective email marketing strategy, and other key insights that help NGOs to achieve their organization goal more effectively.
Table of Contents
What is email marketing for NGOs?
Email marketing is a digital marketing strategy for ngos primarily used for commercial business growth. An effective email marketing involves sending compelling email content to the targeted audiences to build relationships with the customer and drive business growth.
While traditionally, email marketing is associated with commercial businesses, non-profits are also not lagging. Ngo marketing trend survey says, non-profit organization are successfully utilising email marketing campaigns to connect with fundraisers, spreading awareness, sharing impactful stories and mobilising support toward their mission.
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Why Email Marketing Matters for NGO?
NGOs, or non-profit organisations, aim to connect with people globally for their mission. That includes spreading awareness, raising funds, recruiting volunteers, connecting with agencies for sponsorship, etc., to support their goals.
Email marketing is a powerful digital tool that enables NGOs to promote their mission more cost-effectively and engagingly. Unlike social media, there is no algorithm limit for email marketing. That ensures the email is sent directly to the recipient’s inbox, enabling a more personalised experience.
Leveraging the power of the email marketing tools that offer features like automation, segmentation, landing pages, list management, analytics, etc. NGOs can interact with their customised audiences to share thought-compelling stories, promoting fundraising campaigns, announcing upcoming events and other ways to support their mission.
Benefits of Email Marketing for NGOs
Although commercial businesses are more associated with email marketing, non-profit organisations can also benefit from using these tools. The latest statistics report says 48% of charity donors prefer email communication (source) to lead positive responses.
Let us take a look at the benefits that email marketing can bring for NGOs.
- Cost-effective: Email marketing is highly preferable for NGOs because of its cost-effective communication method. Compared to traditional mail or paid advertising, one does not have to provide printing or posting costs. Both free and paid plans are available for email marketing. If the NGO subscriber list is smaller, the free plan will cover up to 2,000 subscribers; if the list is larger, a paid plan is required. However, the payment is affordable and enables better features for smoother communication.
- Time-effective: Traditional mail or media advertisement is time-consuming. That takes manual effort and results in a delayed response. Email marketing offers features like automation and segmentation that help to send time-sensitive emails automatically to personalised customers. Additionally, with the email feedback loop (FBL), the real-time response can be tracked. For example, if a fundraising campaign is organised at the last moment, it will take a minute or a few hours to send the invitation, depending on the number of recipients.
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- Personalised audiences: Email marketing offers paid subscription features. This enables customisation of recipients as per their preferences, tailoring messages based on their position. Whether it’s a welcoming email for new supporters, a newsletter to send updates about the new or ongoing projects or event announcements for the fundraising campaigns. The email is delivered directly to the subscribed recipient’s inbox. This ensures effective audience engagement.
- Data measurements: Email marketing platforms provide key metrics for performance rate measurement. Such including: open rates, click rates, bounce rates, delivery rates, conversion rates, and many other metrics to ensure detailed analytics of the user’s experience. This helps NGOs to monitor their ongoing campaign performance. Because measuring the progress rate is crucial for NGOs to identify which way the track is going. To make it more effective in the future campaign.
- High level of ROI (return on investment): ROI or return on investment refers to the calculation of profit per investment. According to recent market statistics, non-profit ROI rate through email marketing is 40$ per 1$ spent, which means every 1$ investment generates 40$ revenue. That indicates an impressive digital growth for non-profit organisations. Highlighting email marketing for NGO as a cost-effective strategy that brings a significant benefit through a single platform.
Effective Email Marketing Strategies for NGO
An email marketing platform can be a powerful tool for NGOs to achieve their mission. Whether it’s raising funds, sharing project updates, or engaging with the volunteers, this communication tool offers unique features. That enables connecting with the personalised audiences directly with tailored messages.
However, for an effective performance, it is essential to utilise these features following their best practice. Let’s take a look at the strategies in brief that NGOs can adopt to refine their marketing efforts.
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- Segment audience list: Segmenting the audience list is the crucial part of effective email marketing. It allows NGOs to prioritise the targeted audience based on their demographics and interests. This is to ensure each groups get the message relevant to their liability and interest. For example, if it’s a fundraising campaign, the target must be donors and not volunteers. Because they are more likely to be interested in supporting roles.
- Create compelling email: The content is the core point of the whole marketing strategy. Often, behind a failed campaign, there is poorly crafted content that is responsible. It is essential to create the content in a clear and engaging tone. It must be relatively focused on the topic that can emotionally engage the reader. That is to ensure the message is conveyed clearly and makes an impact.
- Include a clear call to action: The call to action is pressing the reader to respond to the message immediately. NGOs need to include a strong and clear call to action in the message. Whether it’s a call for fundraising, volunteering or signing up, the CTA (call to action) words must be clear, concise and action-oriented. That will ensure higher engagement and encourage the reader to take the valuable steps towards supporting the mission.
- Optimise email for mobile devices: According to market statistics, 41-50% of people open their emails on a mobile device, and 50% delete them without a glance if they are desktop-oriented. This makes it more essential to create content that is mobile-friendly. To get an effective response, NGOs must optimise the email for mobile devices to ensure more visibility and impact. People prefer reading their email more on mobile than desktop for efficiency.
Also Read: How to Measure the Impact of Your NGO Projects
- Set up automated workflows: Email marketing platforms enable setting a series of automated emails or a sequence of emails that automatically send to specific audiences based on their action. For example, a series of welcoming emails that are sent to new subscribers to inform them about the organisation and its mission. NGOs can utilise the email automation to share impactful stories and encourage people to make their first donation.
- Maintain consistency: It is crucial to maintain consistency in the marketing effort for better outcomes. Especially for NGOs to stay connected with their valuable audiences, not only for outbound benefits but also to build trust within their community. Set a calendar to send regular updates about the upcoming project, campaigns or opening volunteering positions. This approach will make people feel more valued and appreciated, and increase the potential of higher engagement and community support.
- Utilise the A/B testing method: A/B testing method refers to sending two versions of the same email to check which performs better. NGOs can use the strategy to identify the audience preferences. For example, create two versions of the single email promoting a fundraising campaign. Use different headings or subject lines, add different words into the call to action to see the audience’s performance rate, especially open or click-through rates.This way, the better version can be determined.
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- Analyse the result: Analysing is measuring the performance rate through metrics. It is essential to determine how the email campaign is working for future upgrades. For example, a campaign regarding educational awareness is sent to the subscribed audience list. Now, instead of waiting for a direct response, check the analytics to see whether it’s performing right. Especially track the open rate, conversion or click-through rate to calculate the positive and negative response trends.
How can NGOFeed help?
Expand your non-profit’s growth potential with NGOFeed. We aim to empower your mission with our research-driven articles, insightful blogs and digital support, including web design, brand design and digital marketing tailored by our experts to refine your online presence. Additionally, you can access our dashboard to share your non-profit story to connect with global audiences and gain visibility.
Best Email Marketing Software for NGOs
- Mailchimp: Mailchimp is a popular email marketing platform. It offers a free plan for upto 2000 subscribers, including features like automation, contact management and analytics. Ensuring NGOs have easy access to their donors and can track the market effectively.
- GetResponse: GetResponse provides a 50% discount for NGOs aiming to empower and lead growth in their mission. They offer a wide range of digital tools, including landing pages, automation and webinars to help NGOs engage with donors and raise funds.
- ActiveCampaign: ActiveCampaign offers 20% discounts for NGOs to encourage their mission more effectively. This email marketing platform has features including CRM (customer relationship management), automation, segmentation and split testing.
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- Donorbox: Donorbox provides a seamless email marketing platform for NGOs. It helps to segment audiences based on their past activity, create customised templates and track the performance through analytics. That helps to engage with donors more easily and effectively.
- Campaign Monitor: Campaign Monitor is a strong email marketing platform. Enabling NGOs to access great visibility and audience engagement rates. It offers 120+ creative email templates, a drag-and-drop editor, automation builder and SMS campaign builders to get a seamless marketing experience.
Conclusion
Email marketing is a powerful digital tool that enhances the chances of higher engagement and visibility rate online. Non-profit organisations, by following the market’s best practice, can utilise this communication tool for achieving their mission. Whether it’s about building connections with loyal audiences, leading a successful fundraising campaign, or recruiting volunteers, it is a proven strategy to drive growth in a cost-effective and efficient way.
Frequently Asked Questions (FAQs)
What is email marketing?
Email marketing is a marketing strategy that helps to drive higher consumer engagement and business growth.
How do email marketing benefits NGOs?
Email marketing can benefit NGO through its excellent features, including automation, segmentation and analytics to lead to higher ROI (return on investment) benefits.
Is email marketing accessible for NGO with small budgets?
Yes! Email marketing is the most cost-effective and easy-to-access platform for NGOs. That helps the non-profit to achieve its mission with digital efficiency at a lower cost compared to other traditional platforms.
What are the email types NGOs should use for marketing?
NGOs must use email types such as newsletters, story-based emails, donor appeals, and thank-you and welcoming emails. This helps them to achieve higher audience engagement and conversion rates.
What are the key metrics NGOs should focus?
NGOs should focus on metrics, including open rates, click-through rates, bounce rates, conversion rates and unsubscribe rates. This will help to identify the track more effectively.
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